Delivery

Every order is important to us, and every customer behind it. Our aim is to fully support our customers throughout their shopping experience with Magna Beds. It's the least we can do to thank you for your order.

Find below all the details of our delivery service, including information on our Free Delivery to Mainland UK, as well as details on when to expect your item, access to your delivery location, delivery to remote areas and any surcharges that may apply.

If you would like any further information on our delivery services please email us on info@magnabeds.com or call our team on 01924 682283

Here at Magna Beds we offer a free delivery service with every order at no extra charge (UK mainland only*).

*To maintain our stringent service levels a small delivery surcharge may apply to remote areas.

Our delivery days

Deliveries take place 7 days a week, we are always working hard to ensure you receive your dream bed within the time frame provided. In all cases, our trusted courier will arrange and inform you of the delivery date and time.

Delivery timelines

The delivery lead times are not guaranteed but can be used as reasonable expectation on when you should receive your order. We will do our utmost to meet our quoted timescales. Please note that delivery estimates differ according to product range and delivery location.

Headboards

Orders are scheduled and sent out for delivery directly after completion with an estimated delivery lead-time of 10 - 14 working days depending on headboard type and style. 

Bed Frames, Winged Headboards & Divan Bases

Our handmade beds can take between 10 - 14 working days, depending on the selected model and delivery postcode.


Delivery to remote areas*

We offer delivery to most standard mainland UK areas with an estimated lead-time quoted above. Delivery to remote areas of the United Kingdom will incur an additional delivery charge, with an extended delivery delay of up to 1 to 2 weeks. Any variance on our estimated delivery turnaround can be discussed at the time of ordering.


Considering access

Please note that it is your responsibility to ensure that the furniture you have ordered will fit into your home.

It is essential that you carefully measure where your furniture will be placed and consider the route you will take to get it there. 

Our free delivery is only to your front door and we do not offer a room of choice delivery.  Any issues regarding delivery should be reported within 24 hours of receiving your product.

If you have any tight corners, narrow staircases and doorways or any other access related concerns to reach your front door, please contact our Customer Services Team on 01924 682283.


Receiving your order

Once we receive your order, someone from our team will contact you to confirm your order and advise you on an approximate lead time for delivery. Once your order has been dispatched, we will provide you with courier and tracking information.

Our trusted courier will then arrange a delivery date and contact you via SMS or email to confirm. 

Customers must be available at the delivery address to sign and acknowledge receipt and acceptance of the furniture.


*Delivery Surcharge

The following postcodes will be subject to a £25 delivery charge due to the nature of their location:

AB, CT7-CT14, CT16, CT17, CT19-CT21, DD, DG, DT3-DT5, EH, EX21-EX23, EX31-EX39

FK, G, IV, KA, KY, LL35-LL39, LL42-LL46, LL58-LL59, ML, NE67-NE71, NR23, NR25-NR27

PA, PE30-PE31, PE36, PH, PL, SA33-SA48, SA61-SA73, SY23-SY25, TA22-TA24, TD, TN28-TN28, TQ & TR

We are currently NOT accepting orders for the following postcodes within the UK Highlands, Islands including the Channel Islands, Ireland and Northern Ireland.

IV21-IV28, IV52-IV54, KA28, KW, PA20-PA23, PA27-PA31, PA35, PA37, PA38, PH32-PH40, PO30-PO41

 

If you would like any further information please email us on info@magnabeds.com or call 01924 682283

119 Reviews

Reviewsio

4.8 Rating 119 Reviews

Andrina Baldock

Verified Customer

Excellent service. Easy to order and delivery was quick & efficient. The quality of the headboard is of superior quality. Very pleased with our headboard and would highly recommend Magna Beds.

0 days ago

Mark Catron

Verified Customer

Happy with quality of product. Courier ok service . I didn’t realise it came with a French cleat attachment to mount on the wall .. Eventuality worked it out .

20 days ago

MICHAEL COOK

Verified Customer

Looking for something different to High Street offerings and Magna beds has a wide range of headboard designs. We selected the Cove floor standing headboard in a wine colour to match curtains and other fabrics. Magna prices are very competitive with good communication and timely delivery.

1 months ago

michael drew

Verified Customer

Good product, delivered with care. Very well pacakaged. Delighted with how this now fit on the wall. Easy to fit and good construction of headboard. Would recommend.

2 months ago

Anonymous

Verified Customer

Beautiful headboard and an excellent customer experience. Samples were very quick to arrive and the follow up communication by phone was friendly, helpful and not sales-pressured. Goods were delivered on time. The colour and quality of the head is really excellent and I'm very happy with my purchase. I'd definitely recommend this company to friends and family. Many thanks!

2 months ago

Anonymous

Verified Customer

Excellent company - very pleased with the service.

2 months ago

Anonymous

Verified Customer

I was naive enough to trust this Platform with my hard-earned savings. In just a month, I lost $535,000. Their lack of support and professionalism were shocking. It was a devastating experience. Thankfully, I filed a complaint with a Tech smart recovery agent Mrs. Linda Smith, and she helped me recover my funds. No matter the amount involved she’s capable to help retrieve it. I urge you to do your research before trusting any platform with your money – it could save you a lot of heartache. Email:: lindasmith17042 @ gmail . com WhatsApp: ‪+34 —612 — 44 —23 —45‬

4 months ago

Anonymous

Verified Customer

Two excellent mattresses.

4 months ago

Anonymous

Verified Customer

Mattress arrived well packaged and fully informed through the whole process of ordering through to delivery.

5 months ago

Ryan

Verified Customer

I would highly recommend MagnaBeds. The level of service and quality of the product was A1. We had a few different ideas which Danny took on for us too, nothing seemed a problem and they were happy to take on the challenges we asked them for and offered great advice to ensure the quality and look of the products weren't comprimised.

5 months ago

See All Reviews Reviewsio