Every order is important to us, and every customer behind it. Our aim is to fully support our customers throughout their shopping experience with Magna Beds. It's the least we can do to thank you for your order.

Find below all the details of our delivery service, including information on our Free Delivery to Mainland UK, as well as details on when to expect your item, access to your delivery location, delivery to remote areas and any surcharges that may apply.

If you would like any further information on our delivery services please email us on info@magnabeds.com or call our team on 01924 682283

Here at Magna Beds we offer a free delivery service with every order at no extra charge (UK mainland only*).

*To maintain our stringent service levels a small delivery surcharge may apply to remote areas.

Our delivery days

Deliveries take place 7 days a week, we are always working hard to ensure you receive your dream bed within the time frame provided. In all cases, our trusted courier will arrange and inform you of the delivery date and time.

Delivery timelines

The delivery lead times are not guaranteed but can be used as reasonable expectation on when you should receive your order. We will do our utmost to meet our quoted timescales. Please note that delivery estimates differ according to product range and delivery location.

Headboards

Orders are scheduled and sent out for delivery directly after completion with an estimated delivery lead-time of 10 - 14 working days depending on headboard type and style. 

Bed Frames, Winged Headboards & Divan Bases

Our handmade beds can take between 10 - 14 working days, depending on the selected model and delivery postcode.


Delivery to remote areas

We offer free delivery to all standard mainland UK areas with an estimated lead-time quoted above. Delivery to remote areas of the United Kingdom will incur an additional delivery charge, with an extended delivery delay of up to 1 to 2 weeks. Any variance on our estimated delivery turnaround can be discussed at the time of ordering.


Considering access

Please note that it is your responsibility to ensure that the furniture you have ordered will fit into your home.

It is essential that you carefully measure where your furniture will be placed and consider the route you will take to get it there. 

Our free delivery is only to your front door and we do not offer a room of choice delivery.  Any issues regarding delivery should be reported within 24 hours of receiving your product.

If you have any tight corners, narrow staircases and doorways or any other access related concerns to reach your front door, please contact our Customer Services Team on 01924 682283.


Receiving your order

Once we receive your order, someone from our team will contact you to confirm your order and advise you on an approximate lead time for delivery. Once your order has been dispatched, we will provide you with courier and tracking information.

Our trusted courier will then arrange a delivery date and contact you via SMS or email to confirm. 

Customers must be available at the delivery address to sign and acknowledge receipt and acceptance of the furniture.


*Delivery Surcharge

AB, IV, PH, PA and DD - Additional £45 charge

TR, PL, TQ, CA, TD, EH, G, DG, KA, ML, KY, LL, EX, LD, CF and SY - Additional £35 charge

We are currently not accepting orders for the following areas

KW, PA20 and above, IV16 and above, Ireland and Northern Ireland.

 

If you would like any further information please email us on info@magnabeds.com or call 01924 682283

81 Reviews

Reviewsio

4.8 Rating 81 Reviews

Richard John Buckingham

Verified Customer

The item was delivered on time and very well wrapped. The headboard was perfect in colour, shape and condition. It is a lovely addition to the bedroom. A great item at a good price.

1 days ago

Anonymous

Verified Customer

2nd bed I have bought from Magna and it's perfect. Really well made, very sturdy and heavy. Excellency value for money compared to other versions I'd seen. Service is very professional and brilliant customer service. I would definitely recommend

1 days ago

Zoe Hewitson

Verified Customer

Stunning headboard, I love it so much! I bought the wall mounted Chesterfield and dubious how secure the wall fitting would be but it was really easy to fit and super secure. Thick padding and super soft material give it a luxurious feel. I've added a photo before the room has been dressed so won't give the best impression but I can't wait to get my bed back in the room x thank you!

5 days ago

Karen Kitchen

Verified Customer

Really pleased with our purchase of a quarterised bed and wall mounted headboard. The staff were really helpful The bed and headboard are good quality Arrived well packaged Easy to assemble Thanks for a great service Would recommend

29 days ago

Ralph Donner

Verified Customer

Excellent products, service and communications

1 months ago

Mark Cox

Verified Customer

Great headboard. Great price. Great service. A all round great experience. I will definitely be using Magnabeds again.

1 months ago

Jacquie Moore

Verified Customer

Good service

1 months ago

Corinne Welch

Verified Customer

It's fantastic! It's heavy, but boy is it comfortable! It looks luxurious and is, a very good price too.

2 months ago

Anonymous

Verified Customer

Absolutely excellent service and love our new bed!

2 months ago

Alison Taylor

Verified Customer

Beautiful wm HB bought. Well made. Great price. Excellent packaging. Only thing I don’t like is the advertising of free delivery to mainland UK with costs for remote areas. All the chargeable postcodes are Scotland and Wales! I live in Scottish Borders which is not remote but am chargeable. Say free to England but costs apply to Wales & Scotland. Very happy with the purchase.

2 months ago