All customers and every order is important to us. Our aim is to fully support our customers throughout their shopping experience with Magna Beds. It's the least we can do to thank you for your order.
Here at Magna Beds we offer a free delivery service with every order at no extra charge (UK mainland only*).
*To maintain our stringent service levels a small delivery surcharge may apply to remote areas.
Our delivery days
Deliveries take place 7 days a week, we are always working hard to ensure you receive your dream bed within the time frame provided. In all cases, our trusted courier will arrange and inform you of the delivery date and time.
The delivery lead times are not guaranteed but can be used as reasonable expectation on when you should receive your order. We will do our utmost to meet our quoted timescales. Please note that delivery estimates differ according to product range and delivery location.
Orders are scheduled and sent out for delivery directly after completion with an estimated delivery lead-time of 5 - 7 working days depending on headboard type and style.
Bed Frames, Winged Headboards & Divan Bases
Our handmade beds can take between 1- 2 weeks, depending on the selected model and delivery postcode.
Delivery to remote areas
We offer free delivery to all standard mainland UK areas with an estimated lead-time quoted above. Delivery to remote areas of the United Kingdom will incur an additional delivery charge, with an extended delivery delay of up to 1 to 2 weeks. Any variance on our estimated delivery turnaround can be discussed at the time of ordering.
It is your responsibility to ensure that the furniture you have ordered will fit into your home.
It is essential that you carefully measure where your furniture will be placed and consider the route you will take to get it there.
If you have any tight corners, narrow staircases and doorways or any other access related concerns, please contact our Customer Services Team on 0333 772 1242.
Receiving your order
Once we receive your order, someone from our team will contact you to confirm your order and advise you on an approximate lead time for delivery. Once your order has been dispatched, we will provide you with courier and tracking information.
Our trusted courier will then arrange a delivery date and contact you via SMS or email to confirm.
Customers must be available at the delivery address to sign and acknowledge receipt and acceptance of the furniture.
TR, PL, TQ, CA, TD, EH, G, DG, KA, ML, FK, KY, LL, EX, LD, SA, CF and SY
Additional £35 charge
KW, PA20 and above, IV16 and above and PH20 and above - Please call 0333 772 1242 before placing your order as there would be a further delivery charge depending on item purchased.
We are currently not accepting orders for the following areas
BT, HS, KW, AB, IM, PO, GY and JE
If you would like any further information please email us on firstname.lastname@example.org or call 0333 772 1242