Here at Magna Beds we are proud to source and manufacture all of our bed frames and headboards within the heart of Yorkshire, handmade to precision.

Our quality assurance team has rigorous processes, ensuring all of our products are of a high quality before we make them available for our customers. Whilst having quality in mind, we appreciate that sometimes issues may arise after the production process and the item is in your home.

We are pleased to offer our customers a 3 year warranty on all of our bed frames, headboards and mattresses.

Our warranty covers manufacturing defects that we may not have noticed on our products. If you do have any issues with your product(s) then feel free to contact our customer service team and we will be more than happy to assist you with any queries.

We can offer you a full refund for your item, free comprehensive advice or a replacement of the item you are experiencing issues with.

Unfortunately our warranty policy does not cover accidental damage or anything of that nature, however our team of bed specialists will be more than happy to offer any advice on repairs. Just give us an email or call and we will promptly get back to you with the necessary information to rectify your issue.

Some important information about our warranty policy

Below are some factors that you must keep in mind if you are looking to return your item under our 3 year warranty policy or are looking for a replacement.

  • Please ensure your item has all of the necessary labels still in tact and attached
  • Ensure no damage has been done by yourself or other parties outside of Magna Beds (if you notice a defect please contact us as promptly as possible so you are still entitled to the warranty policy!)
  • Keep hold of any invoices/receipts we may have forwarded to you with order number, proof of payment etc. This makes the process a lot smoother for both parties involved.

4.8 Rating
73 Reviews

Reviewsio

4.8 Rating 73 Reviews

Anonymous

Verified Customer

Absolutely excellent service and love our new bed!

3 days ago

Alison Taylor

Verified Customer

Beautiful wm HB bought. Well made. Great price. Excellent packaging. Only thing I don’t like is the advertising of free delivery

13 days ago

SUSAN HARRIS

Verified Customer

A good range of fabric samples were provided quickly, website provided hood information and designs to choose, easy to order.

20 days ago

Angela Stoney

Verified Customer

Excellent service by magna beds. Fabric sample sent then ordered headboard which arrived sooner than expected... Headboard is of

26 days ago

Alison Young

Verified Customer

Only ordered a headboard but was very pleased with their service. The option to have sample material sent so there would be no d

1 month 21 days ago

JULIE ROBINSON

Verified Customer

Always wary of ordering an unseen item but I read the reviews. A Superking headboard I'm really happy with for £150. Lovely colo

1 month 24 days ago

Janet Edwards

Verified Customer

Highly delighted with the service

2 month 8 days ago

Anonymous

Verified Customer

Just purchased another headboard from them, again a fabulous item at a sensible price. DElivered on time by a polite and carefu

2 month 14 days ago

Anonymous

Verified Customer

Really efficient swift service; wanted extra fabric and this was arranged simply and delivered at the same time

2 month 25 days ago

Claire

Verified Customer

Ordered the Chesterfield Sleigh king size headboard. It was considerably cheaper than similar alternatives found online and stor

3 month 24 days ago