Here at Magna Beds we are proud to source and manufacture all of our bed frames and headboards within the heart of Yorkshire, handmade to precision.

Our quality assurance team has rigorous processes, ensuring all of our products are of a high quality before we make them available for our customers. Whilst having quality in mind, we appreciate that sometimes issues may arise after the production process and the item is in your home.

We are pleased to offer our customers a 3 year warranty on all of our bed frames, headboards and mattresses.

Our warranty covers manufacturing defects that we may not have noticed on our products. If you do have any issues with your product(s) then feel free to contact our customer service team and we will be more than happy to assist you with any queries.

We can offer you a full refund for your item, free comprehensive advice or a replacement of the item you are experiencing issues with.

Unfortunately our warranty policy does not cover accidental damage or anything of that nature, however our team of bed specialists will be more than happy to offer any advice on repairs. Just give us an email or call and we will promptly get back to you with the necessary information to rectify your issue.

Some important information about our warranty policy

Below are some factors that you must keep in mind if you are looking to return your item under our 3 year warranty policy or are looking for a replacement.

  • Please ensure your item has all of the necessary labels still in tact and attached
  • Ensure no damage has been done by yourself or other parties outside of Magna Beds (if you notice a defect please contact us as promptly as possible so you are still entitled to the warranty policy!)
  • Keep hold of any invoices/receipts we may have forwarded to you with order number, proof of payment etc. This makes the process a lot smoother for both parties involved.

100 Reviews

Reviewsio

4.9 Rating 100 Reviews

Lynne

Verified Customer

Stunning headboard! Looks fabulous in my room. Beautifully crafted, prompt service and delivery with excellent communication throughout the process of dejection, fabric choice, measurements and size

1 months ago

Sandra Boultwood

Verified Customer

Very prompt service courier very very helpful and kind so impressed

1 months ago

David Stockton

Verified Customer

Excellent service order was easy and delivered quickly

1 months ago

Anonymous

Verified Customer

Excellent quality and fast delivery. Will be ordering from them again!

1 months ago

bernadette mcconville

Verified Customer

Excellent, wonderful, awsome, service. i picked some samples first, then ordered it online. it came in about 10 days, from a u.k. company. The delivery person was wonderful, so helpful. They were 2 single stand alone headboards, i loved them, i ordered the Lipped chesterfield upholstered ones, fabric, naples soft velvet, with buttons to match. i keep looking at them in the bedroom and thinking how wonderful they are, with the jewel buttons down each side. the company is easy to phone and speak to someone who told me when i would receive them, tracking was great. i would recommend this company and buy again.

2 months ago

Geoff Young

Verified Customer

excellent product, well made, easy to fit and kept up todate with order progress.

2 months ago

Tim mullett

Verified Customer

Magna beds service was superb, however their courier leavs a lot to be desired

2 months ago

Emma Smith

Verified Customer

Excellent customer service and good communication with the courier too. Great product and quality at a very competitive price.

2 months ago

Anonymous

Verified Customer

We are very pleased with our headboard. We looked at similar ones in bed stores which were at least 3 times the price so we were a bit dubious. But this was unfounded as the quality and finish is excellent. It is solidly made and very heavy. It was made to order. The communication was excellent from order to delivery. It arrived on time and very well wrapped/protected. We would happily buy from Magna Beds again and would recommend.

3 months ago

Anonymous

Verified Customer

Excellent customer service

3 months ago