Here at Magna Beds we are proud to source and manufacture all of our bed frames and headboards within the heart of Yorkshire, handmade to precision.

Our quality assurance team has rigorous processes, ensuring all of our products are of a high quality before we make them available for our customers. Whilst having quality in mind, we appreciate that sometimes issues may arise after the production process and the item is in your home.

We are pleased to offer our customers a 3 year warranty on all of our bed frames, headboards and mattresses.

Our warranty covers manufacturing defects that we may not have noticed on our products. If you do have any issues with your product(s) then feel free to contact our customer service team and we will be more than happy to assist you with any queries.

We can offer you a full refund for your item, free comprehensive advice or a replacement of the item you are experiencing issues with.

Unfortunately our warranty policy does not cover accidental damage or anything of that nature, however our team of bed specialists will be more than happy to offer any advice on repairs. Just give us an email or call and we will promptly get back to you with the necessary information to rectify your issue.

Some important information about our warranty policy

Below are some factors that you must keep in mind if you are looking to return your item under our 3 year warranty policy or are looking for a replacement.

  • Please ensure your item has all of the necessary labels still in tact and attached
  • Ensure no damage has been done by yourself or other parties outside of Magna Beds (if you notice a defect please contact us as promptly as possible so you are still entitled to the warranty policy!)
  • Keep hold of any invoices/receipts we may have forwarded to you with order number, proof of payment etc. This makes the process a lot smoother for both parties involved.

4.8 Rating
63 Reviews

Reviewsio

4.8 Rating 63 Reviews

Claire

Verified Customer

Ordered the Chesterfield Sleigh king size headboard. It was considerably cheaper than similar alternatives found online and stor

2 days ago

Anonymous

Verified Customer

Went above and beyond to make sure I had my headboard for the required date. Thank you!

4 days ago

Anonymous

Verified Customer

I purchased a headboard for a super king bed, the headboard is great quality and beautiful

8 days ago

diane tymon

Verified Customer

Love my Magna bed head . Beautiful quality . Made to order in no time at all . Fabulous super king size . From start to finish e

17 days ago

Anonymous

Verified Customer

Beautiful bed - great service - very happy customer!

19 days ago

Anonymous

Verified Customer

Beautiful headboard. Great and quick service.

20 days ago

Becky Brannigan

Verified Customer

Absolutely cannot fault them! Would definitely buy from them again without hesitation!

20 days ago

Carlos Nascimento

Verified Customer

Your delivery driver came with king size headboard and both the men refused to take the headboard to the first floor , and left

22 days ago

Anonymous

Verified Customer

Very happy quality very good. Spoke to Magna direct very helpful explained how being a guest was ok to tack delivery. Looks as h

25 days ago

Gillian Day

Verified Customer

Excellent value and quality, I looked everywhere for reasonably priced headboards and was pleasantly surprised by the quality of

28 days ago